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In the News
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9.24.08
microDATA’s xTrakker at Work in Columbiana County, OH |
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"Winds Tested 911 System"
by Mary Ann Greier
Salem News
Salem, OH
Read the Complete Article 
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9.24.08
JEFFCOM 9-1-1 Awards microDATA Data Development Project |
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On September 8 th, JEFFCOM 9-1-1 (Jefferson County, WA) awarded microDATA a contract to collect GIS site data for the county, which covers over 2,184 square miles . Once collected, the data will be loaded into the premier GIS data management tool, x9GIS, for management and distribution of map data to Jeff Com’s Call Takers. |
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8.1.08
City of Franklin, VA Deploys microDATA’s xT911™ |
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On July 29th, 2008 the City of Franklin, VA deployed microDATA’s NG9-1-1 call handling solution, xT911™. For Franklin, xT911 marks a significant change from their proprietary legacy system, and includes three call taker positions. |
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8.1.08
Holly Stone Promoted to Director of Communications |
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Holly Stone was recently promoted to Director of Communications at microDATA. Previously Holly was Manager of PMO (Project Management Operations). In her new role, she is responsible for managing the ALI Service Bureau, in addition to the PMO team. Holly draws on a long history in public safety in a variety of positions, including Quality Management, Data Integrity Supervisor and Product Manager. |
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6.13.08
Matanuska, Alaska chooses xALI DBMS™ and xT911™ |
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Matanuska – Susitna Borough selects microDATA for both ALI DBMS™ and call handling. |
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5.20.08
Pike County 9-1-1 Signs Contract to Migrate to xTrakker™ and x9GIS™ |
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Pike County will be running 4 call taker positions at their Pike County, PA PSAP with the xTrakker™ map which will receive on-the-fly map updates using ArcSDE replication from the x9GIS Database Management System. In addition, xTrakker will be integrated with Pike County’s Cimbrian CAD system, enabling them to display event icons from the CAD product on the xTrakker map, and allowing the Cimbrian CAD to create an event populated with x/y coordinates by clicking on the location of a particular incident on the xTrakker map display. |
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5.2.08
City of Franklin, VA Selects microDATA's xT911™ |
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The City of Franklin, VA Police Department selected microDATA’s Next Generation
9-1-1 call handling solution on April 30th, 2008. The solution includes 3 call taker positions and affords the agency numerous benefits including: an integrated map, one button selective transfer and a VoIP-based call handling system aligned with NENA’s i3 standards. |
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4.15.08
Beech Mountain, NC
Deploys xT911™ |
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The influx of skiers and hikers puts additional demands on the Beech Mountain Police Department as the number of
9-1-1 calls can increase dramatically overnight. Because of the scalability in microDATA’s xT911, Jay Hefner, Chief of Police, and his team find the xT911 call handling system with its integrated map invaluable. |
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4.8.2008
Kenai Selects microDATA for
NG9-1-1 Call Handling |
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It is official: On April 2, 2008 Kenai Peninsula Borough of Kenai Alaska awarded microDATA the contract to deploy microDATA’s Next Generation 9-1-1 call handling solution, xT911. |
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3.28.2008
xT911: 100% NENA i3 Aligned |
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The i3 standards published by NENA specify that call handling solutions in the PSAP need to be IP-based, able to process VoIP calls natively from the internet and be able to share information fluidly over an IP network at the PSAP. Call handling solutions are evolving and rapidly making the transition to VoIP-based systems. microDATA’s xT911 has been designed and developed with such criteria at its core, affording PSAPs a call handling solution that meets NENA’s criteria for the i3 standard, yet operates equally well in legacy environments. The VoIP-based system uses TDM/IP gateways to convert incoming landline and wireless calls over to SIP (Session Initiation Protocol), and is able to process native VoIP calls or other IP-based communication directly from the internet. Implementation of the i3 standard nationwide could take years, according to NENA; microDATA offers a solution able to bridge the gap today. |
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3.14.2008
King County Expands xTrakker Mapping |
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King County, Washington’s xTrakker mapping solution is growing. microDATA recently deployed an additional 37 to their already expansive 166 xTrakker map positions. King County today has 203 positions deployed. |
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2.27.2008 WMUR, NH
Kidnapped Women Call from Car Trunk |
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"After 911 dispatchers tracked their location through the cell phone [on microDATA's mapping software], it took only minutes for police [to] arrive." |
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2.1.2008
Mike Miskanick Joins microDATA Sales Team |
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Mike Miskanick joins the microDATA sales team. Mike is located in Bradenton, Florida, and supports customers in: Florida, Alabama, Georgia, South Carolina, North Carolina and Mississippi. Mike’s 6+ years in public safety sales and 20+ years in telecommunications consulting/sales experience includes Call Center CTI applications, Remote Alarm Management and E9-1-1 telephony. This coupled with a strong dedication to customer support and consultations make him a valuable asset to microDATA’s growing team of sales support professionals. To discuss the new technologies in NG9-1-1 telephony and mapping, contact Mike at: 802 274 2331 or mmiskanick@md-911.com.
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