More information is hitting your agency, which means more information to manage and distribute across your 9-1-1 network. It would help if your ALI and GIS database could validate against each other. You also need a 9-1-1 system that can operate over the emerging Emergency Services IP Network (ESInet) aligned with NENA’s i3 standards. Data, management, distribution and speed—they are all things critical to today’s 9-1-1 team. Your agency’s challenges include:
- Sharing data across multiple databases and applications
- Building a system that solves current challenges and that is ready for the demands of NG9-1-1
- Responding to a rapidly evolving technological landscape: IP, proliferation of mobile phones, VoIP devices and IM
- Processing new kinds of information and data at the PSAP—text*, digital imagery and video
- Connecting PSAPs, agencies and all 9-1-1 stakeholders over a secure universal network at the county, state and inter-state level
- Locating nomadic 9-1-1 callers
- Increasing situational awareness at the PSAP
Our Next Generation 9-1-1 Solution
The X-Solution™: two powerful technologies—IP and GIS—combine to transform the PSAP into a feature-rich, map-centric™ operation. Couple this with ALI and GIS databases validating against each other over an ESInet and your agency achieves tight integration with fluid data sharing. X-Solution ensures your agency meets today’s needs and is Next Generation 9-1-1 ready, meeting the challenges with these features:
- True integration and validation between the ALI and GIS databases and
on-the-fly updates
- A software-based solution, engineered to efficiently manage today’s tasks and equally equipped for NG9-1-1
- X-Solution™ enables processing of land-line phone systems, wireless (Phase I and Phase II) phones and VoIP devices directly from the internet
- X-Solution’s™ xSwitch™ can process graphics, digital pictures or streaming video, and can adapt to future technologies
- Deployed on standard Windows® servers connected over a secure ESInet that can connect to other ESInets as needed**
- GIS at the core enables accurate and rapid location of wireless and nomadic VoIP calls including IM
- Next Generation features such as the xSR™, xLoST Server™ and Spatial ACD™ enhance situational awareness at the PSAP:
- xSR™, a replacement for legacy Selective Routers, routes calls based on geospatial data, assuring that all call types can be relayed to the appropriate PSAP
- xLoST Server™ enables location of IP-based communications andprovides the call taker with the most appropriate Emergency Service for dispatch
- Spatial ACD™ enables routing of a call to a specific call taker based on the call’s geographic location (x,y routing)
*microDATA offers a platform for processing text messaging when the wireless industry supports an i3 oriented delivery mechanism.
**The X-Solution conforms to NENA’s i3 standards that provision for an ESInet that will connect PSAP to PSAP at the local, county, state or inter-state level.
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The X-Solution™ is an integrated product suite comprised of
five core components:
xT911 (Call Handling)
xALI DBMS (ALI Database)
x9GIS (GIS Database)
xTrakker (Mapping)
ESInet Solutions (secure, i3 aligned network)
With The X-Solution™, databases are synchronized and critical information is shared–when needed, where needed. |
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