xALI DBMS

Manage your ALI Database Efficiently at a Lower Cost

Your Challenges

• Controlling recurring maintenance costs
• Transitioning a new ALI data system into an existing call handling solution
• Keeping your ALI database up-to-date and accurate
• Providing a platform for Service Providers to access the 9-1-1 database
• Processing daily service orders in NENA standard and
  customizable formats
• Accommodating multi-line telephone system (PBX) records
• Managing Service Provider user permissions and access to the database

Our NG9-1-1 Solution

xALI DBMS™
Meet your ALI database challenges with our custom 9-1-1 DBMS software solution. Our solution includes two levels of interface with the 9-1-1 data: xALI DBMS™ for the administrators, and xALI Web™ for the Service Providers. xALI DBMS™ provides access to and oversight of all the records in the local 9-1-1 database to the administrator. xALI Web™ is the interface through which Service Providers can manage their records and process Service Orders. Our DBMS software meets your challenges by:

• Reducing monthly maintenance fees when you manage your 9-1-1 data
  in house
• Integrating with your existing call handling software
• Allowing Service Providers to easily submit daily Service Order files and edit records through the xALI Web™ interface
• Ensuring data integrity and accuracy by validating Service Order files and all record edits against the MSAG
• Returning files from Service Order processing for error review and statistics reporting
• Using a GIS MSAG* for validation, further streamlining your work effort
  Simplifying dissemination and resolution of discrepancies** generated by 9-1-1 call takers
• Offering a suite of reports and audits
• Featuring streamlined, user-friendly, secure interfaces for your administrator and Service Providers
• Accepting multiple Service Order file formats, including all NENA standard and custom formats
• Making it easy to add multi-line telephone system users – or any new Service Provider – to the database
• Affording the administrator full control over user access and
  permission levels

*requires microDATA’s x9GIS™
**requires microDATA’s xAdmin™

ALI DBMS Features
Daily audits
Performs rigorous validation checks on Service Orders and manual edits
Next Generation i3 aligned
Enables GIS MSAG synchronization via microDATA’s x9GIS™
Provides your agency with complete access to the ALI Database for error review, statistics and reporting
Facilitates Local Number Portability (LNP) between Service Providers and Multi-Line telephone users
Supports Service Provider batch edits to the ALI database
Allows Service Providers to submit electronic MSAG change request directly to the database provider via xALI Web™
Automated MSAG management tools
Supports community and street name Aliases
Automatic dispersal of updated ALI records to the PSAP in near real time
Provides each Service Provider with a full download of their TN records for data quality assurance
Allows all authorized users to download the full MSAG for data quality assurance
Provides administrators with full history for all TN and MSAG records
Microsoft SQL 2008® certified
Reporting and Audits
Extensive web-based reporting tools with the ability to customize to your needs
Five built-in Data Audits
Service Order fallout reporting by Service Provider
Service Order Processing
Secure web access via xALI Web™
Import/Export standard NENA formats (2.1, 3.1, 4XML)
Import/Export custom formats

Optional System Extension: xALI Web

Back to Top of page