Rapid changes in technology demand more from your agency’s map. Combine this with the challenges of maintaining an accurate map and having it work together with other 9-1-1 systems and that map needs to:
- Integrate with your current call handling system
- Be user-friendly for call takers
- Display wireless Phase I & II calls as well as landline, VoIP, AVL and CAD events
- Receive automated on-the-fly location updates
- Be built on a standard industry GIS (ESRI) platform
xTrakker
xTrakker’s customizable and intuitive user interface enables your agency’s personnel to locate callers with ease. xTrakker integrates with most current call handling and CAD systems. In addition, when xTrakker is integrated with microDATA’s x9GIS, a powerful ESRI GIS database system can be realized. xTrakker empowers 9-1-1 agencies with the following features:
- Integrates with all major call handling solutions
- User-friendly GUI enables ease of use and learning
- Displays wireless phase I and phase II, landline, VoIP and the location of available response units in relation to caller
- Ability to receive real-time GIS data updates from centralized GIS database when xTrakker Enterprise is integrated with the x9GIS Database Management System
Engineered on the industry’s premier standard, ESRI’s ArcGIS 9.2
xTrakker is also included in the xT911 call handling solution.
Optional System Extensions (see links at left)
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